In development · Founding member spots open

Stop getting blamed for charges your customers thought they'd paused

For independent meal prep businesses handling pause, skip and cancel requests by email — where confirmed pauses still get charged and one-off orders turn into subscriptions nobody remembers agreeing to.

Apply for founding access → See how it works

Founding members get early access and a locked-in founding price.

Skipweek Concept preview

Changes for next week

Cutoff: Thursday 6pm. Enforced automatically.

Export orders
Active184
Paused17
Skipped this week9
  • Customer #2291Paused 2 weeks via link
    Won't be charged
  • Customer #1876Skipped next week
    Won't be charged
  • Customer #3004Cancel requested after cutoff
    Ends next cycle
  • Customer #1450One-off order
    No subscription

Sound familiar?

What people are putting up with today

  • A customer gets a confirmation their pause was actioned, then gets charged again for the following week anyway.

  • A customer's one-off order quietly becomes an ongoing subscription, and the first they hear of it is a text saying another charge went through.

  • Cancellation requests sent by email get missed or arrive after an undisclosed same-day cutoff, so the order goes out — and the complaint follows.

How Skipweek works

Skipweek gives every customer a self-serve link (no app, no login) to pause, skip a week or cancel against your own cutoff rule. Staff stop processing requests through a shared inbox, and customers stop being charged for orders they thought they'd stopped.

  1. 01

    Set your own cutoff rule once (e.g. cancel or pause by Thursday for the following week).

  2. 02

    Every customer gets their own link by SMS or email — they pause, skip or cancel themselves, and it's enforced against your cutoff automatically.

  3. 03

    Every change shows up on one dashboard for the business, so nothing gets missed in an inbox and nothing gets charged after a pause was already confirmed.

In their words

What people are saying

Real quotes from public reviews and forums, with names removed. None are about Skipweek — it isn't available yet.

charged again for the following week's order despite confirming that the pause had been actioned
Customer, ProductReview.com.au
They tried to confuse me with their subscriptions and consequently I ended up with 2 orders for 1 week...then they tried to use my credit card to send more food.
Customer, ProductReview.com.au
NOWHERE does it state that you have suddenly entered a subscription. I don't have time to read spam emails
Customer, ProductReview.com.au

Founding access

Apply for founding access

Skipweek is opening to a small group of founding members first.

  • Early access before public launch
  • A locked-in founding price
  • A direct say in what gets built

Skipweek is being built now. Founding members get access first and help shape it. Applying is free and there's no obligation to buy.

Privacy notice: we collect your email (and your answer above, if you give one) solely to contact you about founding access to Skipweek. We don't sell or share your information with third parties, and we won't use it for anything else. You can ask us to delete your details at any time by emailing [email protected].